The Admissions Process

Once we've connected, we'll move into a confidential pre-assessment to make sure you (or your loved one) receive the right level of care. One of our admissions specialists will walk you through simple questions about substance use history, mental and physical health, family history, medications, and previous treatment experiences.

After the pre-assessment, our clinical team reviews everything and begins preparing your individualized plan of care. From here, we'll guide you step-by-step through insurance verification and financial options so there are no surprises.

Understanding insurance can feel confusing, but we make it simple. Our admissions team verifies your benefits directly with your insurance provider and clearly explains what is covered, any out-of-pocket costs, and what treatment options fit your plan.

All information you share is kept 100% confidential, and we follow strict HIPAA guidelines. If you don't have insurance or prefer not to use it, we also offer self-pay options and payment plans to ensure cost never becomes a barrier to getting help.

Arriving at Wellness Detox LA is the final step before beginning treatment. Whether you're traveling from across Los Angeles or flying in from out of state, we can help coordinate travel arrangements, including airport pickup, local transportation, and support if a sober escort is needed.

When you walk through our doors, you'll be greeted by our admissions and medical staff. Every client receives a comprehensive medical and psychological assessment, a guided tour of our facility, and help settling into their room. This quiet transition period helps your body and mind prepare for the days ahead.